Warranty
We grant a 5 year full warranty on our household mills with corundum-ceramic milling stones.
For natural stone mills the period of full warranty is 5 years for the mill and 10 years for the milling stone with the exception of breakage and breaking out of small stone particles.
We grant a 2 year warranty on commercial mills.
More Warranty
The warranty is valid for all occurring material and processing errors and depends on the choice of the manufacturer with regard to replacement, repair or reimbursement.
The warranty does not cover claims for consequential damages, loss, natural wear and tear or damages due to incorrect use or inappropriate or incorrect maintenance.
The warranty is valid for all European countries for such appliances intended for distribution in Europe.
With regard to any defects your legal warranty rights naturally remain valid, independent from any rights to warranty against our company for which you can claim.
Please note that you need proof of purchase in order to assert your warranty claim.
Warranty Claim Procedure
Any repairs within the warranty period will of course be carried out completely free of charge.
We do however request you to inform us either by a short e-mail or phone-call if you have any problems with a new mill. It may just be some slight fault or a mistake in operation, something which could easily be dealt with by phone or mail. This would spare your mill unnecessary transport strain.
Guarantor and warranty address:
AGRISAN NATURPRODUKTE GMBH
Gasteigweg 25
A 5400 Hallein
Österreich
Tel. 0043 6245 83282
email:
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